Missed-call text back for HVAC techs.
You’re up in an attic, on a roof at the condenser, or elbow-deep in a furnace. On a hot or cold day the phone doesn’t stop — and every call that rings out can go to the next HVAC company on Google. CatchMissed texts them back in under a minute with your booking link.
After you pay, Mo emails you within one business day to schedule your setup call.
The calls you miss mid-job
You can’t answer with your hands full, and you can’t call back from inside a crawlspace. These are the calls that ring out:
- No-heat and no-cool calls when the weather turns
- Maintenance and tune-up requests
- Replacement and install quotes
- New customers calling down the list from Google
A missed call only turns into a lost job when the caller hears nothing back. CatchMissed is missed-call text back for HVAC techs: the caller gets a text in under a minute with a clear next step — reply YES for a callback, or book a slot.
What your caller gets
Hey, this is Northside Heating & Air. Sorry we missed your call — we’re probably up in an attic or on a roof 😅
Reply YES and we’ll call you back, or book a slot here: {BookingLink}
Stop to opt out
Your shop name, a human line, two next steps, and STOP to opt out. That’s it — no bots pretending to be you.
How it works
- A customer calls and you miss it. You keep working.
- They get a text in under a minute with your Calendly or Typeform booking link.
- You get the reply or the booking. Call back when your hands are free. You still talk to the customer.
It works with the phone you already use, and it’s live about one business day after your setup call. Built for solo HVAC techs and shops with 1–3 techs — not dispatch desks.
What it costs
- Setup: $149 one-time (pilot price, list $199) — missed-call forwarding, your text, your booking link, a test call and a 15-minute Loom walkthrough.
- Monthly: $79 — about 200 texts, monitoring, copy tweaks and a weekly missed → texted → replied email.
- Rush: +$50 for same-day setup.
Pilot guarantee: if your missed-call texts get zero replies in the first 14 days, we refund the monthly (setup stays paid if the work was done) — or waive month 1 with setup.
After you pay, Mo emails you within one business day to schedule your setup call.
Questions HVAC techs ask
Does it work with my business cell?
Yes. It works with the phone you already use — no new app and no new number to hand out.
What happens when a caller replies YES?
You get the reply and call them back when your hands are free. You still talk to every customer.
Can callers book without talking to me?
Yes — the text includes your booking link (Calendly or Typeform), set up with you during the setup call.
How fast can I be live?
About one business day after your setup call. Same-day setup is an optional $50 rush.
Is this an answering service?
No. It’s a text plus a booking link. If you need a person answering every call live, an answering service is the better fit — see our comparison.
Comparing options? See CatchMissed vs. an answering service, or grab the free missed-call text templates.