Stop losing jobs to voicemail while you’re under the sink.
When you can’t pick up mid-job, CatchMissed texts the caller within a minute with a link to book. They hear from you before they try the next shop on Google.
Works on the phone you already use. No app, no dashboard. Built for solo plumbers and HVAC shops with 1–3 techs.
See a missed call turn into a callback.
50 seconds: the same call without CatchMissed, then with it.
Three steps. You only do the first one, by accident.
-
Customer calls. You miss it.
You’re under a sink, up in an attic, or elbow-deep in a furnace. The phone rings out.
-
They get a text within a minute.
It’s in your shop’s voice, with your booking link. Or they just reply YES for a callback.
-
You get the reply or the booking.
Call back when your hands are free, or see the slot they picked.
The promise: every missed call gets a text with a clear next step, reply or book. You still talk to the customer. The lead just doesn’t die in voicemail.
Built for the one-truck shop. On purpose.
CatchMissed was built after talking to US plumbers who said they miss calls mid-repair. No fake reviews here, and no made-up numbers.
A good fit if you’re…
- A solo plumber or HVAC owner, or running 1–3 techs
- Answering your own business cell between jobs
- Keeping the phone you already use
- Happy to talk to your own customers, just not with your hands full
Not a fit if you need…
- A dispatch desk with call routing
- An AI receptionist that answers for you
- A Jobber or ServiceTitan replacement
It’s not a field-service app or an answering service. It’s a missed call, a text and a booking link.
This is what your caller gets.
Mo starts from this script and tunes it to sound like you during setup. Short, human, and one tap to book.
- Your shop name
- So they know who’s texting.
- A human line
- Not “your call is important to us.”
- Two next steps
- Reply YES for a callback, or book a slot with Calendly or Typeform.
- STOP to opt out
- On every text.
Voicemail, an answering service, or a text.
They solve different problems. Here’s where a simple missed-call text fits.
| Question | Voicemail | Answering service | AI receptionist | CatchMissed |
|---|---|---|---|---|
| Who responds first | Nobody. The caller hears your greeting. | A live person reads a script | An AI voice answers | A text from your shop, in under a minute |
| What the caller can do next | Leave a message, or hang up | Leave details with the operator | Talk to the AI; it may book or take a message | Reply YES for a callback, or book a slot |
| Who talks to the customer | You, if they left a message | The operator, then you | The AI, then you | You |
| Setup | None | Scripts, call routing, account | Prompts, integrations, testing | One setup call; live after carrier approval, usually 1–2 weeks |
| Cost | Usually included with your phone | Usually a monthly plan plus per-minute or per-call fees, varies by provider | Varies by provider | $149 setup, then $79 a month |
Answering-service and AI-receptionist pricing varies a lot by provider and plan. Read the full comparison
Setup once. Then $79 a month.
If it saves you one job a month, it has paid for itself. Pilot pricing for early shops, and Mo sets it up with you.
Setup one-time
- Missed-call forwarding on your phone
- Your text, written in your voice
- Booking link (Calendly or Typeform)
- Carrier texting registration, started the day you pay
- Test call and a 15-minute Loom walkthrough
Mo emails you within one business day to book your setup call.
Monthly
- About 200 texts a month
- Monitoring by a real person
- Copy tweaks when you want them
- Weekly email: missed, texted, replied
Pilot guarantee. If your missed-call texts get zero replies in the first 14 days, we refund the monthly (setup stays paid if the work was done), or waive month 1 with setup.
Quick answers.
More questions? Read why CatchMissed exists or email info@catchmissed.com. A person answers.
What is CatchMissed?
A missed-call text-back service for solo plumbers and HVAC owners in the US. When a customer calls and you can’t pick up mid-job, they get a text in under a minute with a link to book, or they reply YES for a callback.
How much does CatchMissed cost?
$149 one-time setup (pilot price, list $199), then $79 a month. That covers about 200 texts, monitoring, copy tweaks and a weekly summary email.
How soon is it live?
Texting starts once US carriers approve your business for texting, usually within 1–2 weeks. Mo starts that paperwork the day you pay and does your setup call while it’s pending.
Do I need new software?
No. It works with the phone you already use.
Is this an answering service?
No. It’s a text plus a booking link. You still talk to the customer.
How fast does the text go out?
Texts target under 1 minute after a missed call.
What about TCPA?
The customer called you first, the text is a transactional follow-up, and STOP to opt out is on every message. (Pilot; not legal advice.)
Your next missed call gets a text. Not voicemail.
Pay for setup today. Mo emails you within one business day, starts the carrier paperwork, and gets you live.
Not sure yet? Send your Google listing for a free 30-second Loom